Does this sound familiar?
There's a file on usenet you really want to download. You start up your favorite usenet client and start downloading. Everything goes fine for a little while, but then
something goes wrong. Some kind of glitch or bug or something, you're not sure what, you just know you're frustrated. You can't seem to get the download going again. You don't know if the problem is with your system, or your software, or your internet connection, or what.
You just want to get it fixed.
So you try to get a little tech support. But the only way to contact the tech support at your usenet service provider is by email. So you send an email. And wait. And wait. And wait. When you finally get a response, maybe it doesn't help. So you have to send another email. And wait some more. Meanwhile, you're not downloading anything. If you get delayed too much, that file you wanted might vanish...nothing stays posted on usenet forever, a large file might only be up there a few days.
Here at Usenet Ranger we beat that problem three ways:
1: Free live online technical support
It's not 24 hours, but the coverage is pretty good for usenet downloading prime time. See the schedule below for the hours technical support is available. And keep in mind, Usenet Ranger has been downloading files from Usenet for
9 years...he knows the tricks of the trade. He knows Usenet.
Technical support is available through the four most popular IM services:
Yahoo Messenger,
AOL Instant Messenger,
MSN Messenger Service, and
ICQ. Use whichever one you like. If you need help getting set up with one of them, we can help you.
2: Download Insurance
Customers who have been with us for at least three months, or who purchase a three month block at the beginning, get Download Insurance. What's that? It's simple. Just let us know ahead of time what you are going to be downloading, if you think it is going to expire soon, or if you think you will be needing fills, or having any other kind of problem.
Usenet Ranger will work to get the fills you need to complete your file, and make them available to you on our ftp server, or by reposting them to usenet.
Or, maybe you need to be away from your computer for a few days, or won't have internet access for some reason, and are afraid you will miss some file you really want. Let Usenet Ranger know ahead of time how when you will be away and for how long, and what files you want, and
we will watch usenet for you, download the files you want if they become available, and make them available to you via our ftp server, or by reposting them to usenet.
Please note, utilization of Download Insurance must be kept within reason, our bandwidth and storage space are not unlimited. Also, Download Insurance is not a guarantee, but we will use all of our usenet knowledge and experience to help you get the files you want.
3: Top quality servers
Our servers are top quality, with lightning fast download speeds, and no artificial speed limits or throttling, with up to six simultaneous connections. We feature top-notch retention and completion rates, and we have over 40,000 newsgroups available on our servers...all
uncensored.
Also please note:
We respect your privacy at Usenet Ranger. We do not keep logs of your downloads, and your online anonymity is preserved via ip masking. Also, we do not distribute any of your personal information.
Live technical support available during the following hours: